Customers

iPhone Error ‘53’: Apple not reimbursing customers?

By Ajay Kadkol - May 26, 2016 08:25 AM EDT

A class of iPhone owners say that Apple has not lived up to its promise to reimburse customers for bricked handsets. A filing in the California Northern District Court seeks to move forward with a class action case against the Cupertino iPhone maker on behalf of customers whose phones were locked when a February firmware update rendered some handsets inoperable.

Apple Stores May Embrace New Design and Elements Soon

By Jenn Loro - May 21, 2016 09:19 AM EDT

Apple stores will soon be getting a facelift with new designs and elements into its core architectural design. The tech giant has just opened its redesigned San Francisco store with less techy environment and more of a place to socialize with others in the community.

T-Mobile offers free roaming for customers visiting Cuba

By Ajay Kadkol - May 11, 2016 10:03 AM EDT

Are you on T-Mobile or using their services temporarily? The latter also will benefit from this. T-Mobile has reportedly agreed a roaming deal with state-owned Cuban carrier Empresa de Telecomunicaciones de Cuba SA (ETECSA) thereby letting visitors to the island nation and usevoice, text, and data services from this summer for no costs involved at all. Seems like an intriguing move right?

Victoria Beckham Teams Up With Estée Lauder For Limited-Time Makeup Line

By R. Siva Kumar - Apr 16, 2016 10:14 AM EDT

Victoria Beckham announced Friday that she is partnering with makeup giant Estée Lauder in order to launch a full collection that will be out in the market for a limited period, since September 2016.

New T-Mobile Customers Can Now Swap Smartphones Anytime They Want

By Kamal Nayan - Jun 25, 2015 10:51 AM EDT

T-Mobile said Thursday it was adding a new component to its two-year-old Jump smartphone upgrade plan, giving customers the option of removing the $10 monthly fee and allowing customers to upgrade whenever they want.

AT&T To Offer Its Customers With 'Some' Access To Hulu

By Kamal Nayan - May 14, 2015 01:02 AM EDT

AT&T announced yesterday it has reached a deal to provide its customers with some access to Hulu - the streaming service with a large catalog of both current and previous episodes of TV shows from NBC, ABC, Fox, Cartoon Network, Comedy Central, FX, MTV and Nickelodeon.

Uber Charges Customers $16,000 For a 7-Mile Trip

By Kamal Nayan - Apr 22, 2015 02:29 PM EDT

On March 28th, Jaime Hessel took an UberX ride from her East Williamsburg apartment to Midtown East, covering 6.79 miles in 35 minutes and 29 seconds, but Uber sent her a $12,251.49 bill.

T-Mobile Will Have To Refund At Least $90 Million

By Kamal Nayan - Dec 19, 2014 01:54 PM EST

T-Mobile will have to refund its customers at least $90 million for mistaken bills, Federal Trade Commission announced Friday. The company had initially called the complain "unfounded and without merit."

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