This Software Helps Reduce Staff Turnover in Restaurants

The restaurant industry is notorious for facing high turnover, a problem which presents a few different challenges. Finding good new employees is difficult and time-consuming, and training them can be expensive. 

Of course sometimes people leave a job for reasons that have nothing to do with the workplace, but this study on workplace happiness in restaurants confirms that high turnover is part of a clear pattern in this industry - savvy restaurant owners address the problem pro-actively by trying to find new ways to make their restaurant an attractive, satisfying place to work.

Luckily there are new tools on the market to help such as employee scheduling software. Read on to learn about this new software specifically designed for restaurants can help you retain staff.

Perfect Schedules, Quickly and Effortlessly

Employee scheduling software makes the frustrating task of completing a work schedule infinitely easier, and completes the job in up to 80% less time than it would otherwise take. On a basic level, this spares your staff from having to do this mundane job, but the way this software works fundamentally changes the relationship between them and their place of work.

Historically, employees had to wait to be in their place of work to relay their availability to their boss, or to ask for a day off. Now, they can request time off as soon as they know they need it. 

On a practical level, this is a great thing because it makes it easier for employees to balance their work-life balance. But having their personal life taken into account to this degree will also make them feel appreciated and valued. Fostering loyalty is one effective way to help reduce turnover.

Employee Feedback

It's a data-driven world we live in, but not everything can be neatly quantified in statistics. That's why employee scheduling software has a dedicated space for employees to rank and provide feedback on each shift. 

This way, they can raise tiny issues and bring them to the manager's awareness before they grow into larger problems. 

Consulting the eyes and ears of your frontline workers is an essential way for management to get an aerial view of everything happening at their restaurant, but it's also a direct way for employees to voice concerns, comments, or questions. Workers can be as candid as they like, because there's an option to provide feedback anonymously.

Smart Communication Tools

Keeping connected is essential in this modern era, but overloading employees with too many messages is a burden. Employee scheduling software has tools to let workers get all the information they need, without getting too much.

When no dialogue is necessary, managers can send one-way "announcements" about, for example, a certain lunch special. There won't be any distracting, unnecessary responses afterwards. When back-and-forth is necessary, chat groups can be formed as needed, so only the people involved need to deal with the communications.

Your restaurant staff will love having modern tools like employee scheduling software to help make work more appealing and pleasant. Get this software soon, before your employees find another restaurant that is using it already.